Unlike physical threats that prompt immediate action, cyber threats are often difficult to identify and understand. Cyber attacks include dangers such as viruses erasing information from your computer, intruders breaking into data systems and altering files, malicious hacks into your computer or phone, and stealing confidential information. The spectrum of cyber risks is limitless. So what can you do about it?  By taking proactive action and setting up the proper controls you can mitigate and limit the damage before a cyber attack.

• Connect to the Internet over secure, password-protected networks. At home and work that is typically the standard. When using public WIFI be careful, use password-protected services.
• Beware of strangers. Do not click on links or pop-ups, open attachments, or respond to emails from strangers.
• If you receive a website link from someone you are unsure about be careful. Double-check the URL represents a reputable firm or enter the URL by hand into your browser. In fact, paying close attention to the URL is your best defense. Malicious hackers will often try to trick people by sending them emails pretending to be a well-known firm like Amazon, Netflix, or any number of Canadian banks. This is called a phishing email scam.  We found this article from The US Federal Trade Commission to be a helpful resource.
• NEVER respond to online requests for personally identifiable information. All reputable organizations especially banks, credit card companies, universities, and the Canada Revenue Agency, will never ask for your personal information over the Internet.
• Limit who you are sharing information with by reviewing the privacy settings on your social media accounts. This Consumer Reports article from October 2020 explains How to Use Facebook Privacy Settings.
• Password-protect all devices that connect to the Internet and all user accounts. Do not use the same password everywhere and choose a password that means something to you and you only. Change your passwords regularly. Here are some best practices for password management from The Canadian Centre for Cyber Security.
• Trust your instincts; if you think an offer is too good to be true, it probably is.
• If you see something suspicious, report it to the proper authorities. This is the Government of Canada website to report a cyber incident.

The extent, nature, and timing of cyber attacks are virtually impossible to predict. Cyber attacks usually happen without warning. If you own, operate, or manage a small business, you should protect your business in the event you are a victim of a cyber attack.  Unfortunately, the majority of business owners don’t have Cyber Liability Insurance coverage even though the impact of a cyber attack can be very significant and costly. It is more important than ever to protect yourself and your business. Contact you Bauld Commercial Insurance Advisors can help you better protect your business.